You may visit landing pages and websites from Support 4 Kids Ltd anonymously without providing any personal information. However, if you wish to obtain any free offers from Support 4 Kids Ltd you may be requested to supply your name and email address.
In this policy the terms ‘we’, ‘us’ and ‘Support 4 Kids Ltd’ are related to our company Support 4 Kids Ltd registered in England and Wales under number 09681977.
What is collected?
Depending on your enquiry or purchase, Support 4 Kids Ltd may collect information such as name, email address, home address, phone numbers, and other relevant information related to you and your child’s specific situation should you enter into correspondence with Support 4 Kids Ltd.
What happens with the collected information?
Data protection laws require that the personal data Support 4 Kids Ltd holds about you must be:
Support 4 Kids Ltd uses your information to provide you with a better service, and in particular for the following reasons:
Security of personal information
Support 4 Kids Ltd is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure Support 4 Kids Ltd has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online or in person. This is done in accordance with GDPR, which states that personal confidential data must be kept secure and records should be kept up to date. The regulations also stipulate that files should be accessible (though stored securely) in case a client, or anyone else with legal right wishes to access it.
In accordance with rules and regulations, all reasonable effort is made to safeguard the confidentiality of your information provided online or in person, however, Support 4 Kids Ltd will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorised acts of third parties. If you believe that any information Support 4 Kids Ltd is holding on you is incorrect or incomplete, please email Support 4 Kids Ltd, and we will promptly correct any information found to be incorrect.
Sharing of personal information
Support 4 Kids Ltd may share your personal data with third parties who we use to provide our services and products such as membership sites and email responders in accordance with our contractual and legal obligations. These third parties may also be data controllers in their own right and have their own privacy policies. On rare occasions, Support 4 Kids Ltd may also use your personal data where we need to protect your interests (of someone else’s interests) or where it is needed in the public interest, for example for the investigation, detection and prevention of crime.
The length of time your data is kept
Support 4 Kids Ltd will keep your personal data for as long as you are customer of Support 4 Kids Ltd. Thereafter, Support 4 Kids Ltd may keep your data for up to 7 years to enable us to respond to any questions or complaints as well as maintaining records where we are required to do so. We may keep your data for longer than 7 years if we cannot delete it for legal, regulatory or technical reasons, for example in relation to a lifetime membership.
Your rights in connection with your personal data
You may ask Support 4 Kids Ltd to do certain things with your personal data such as provide a copy of it, correct it or even delete it. We are required to comply with such requests unless prevented from doing so for legal or regulatory reasons. You have the right to:
Request access to your personal data
Exercising your rights
You may request exercise of any of the rights listed above by contacting us in writing at Support 4 Kids Ltd, International House, 12 Constance Street, London E16 2DQ.
Your right to complain
Support 4 Kids Ltd is registered with the Information Commissioner’s Office (ICO) under the registration number ZA231229. If necessary, you have the right to make a complaint at any time to the ICO, the UK supervisory authority for data protection issues. The ICO’s contact details are: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, by telephone 0303 123 1113, or by visiting their website here.
People under 16 years of age
If you are under 16 years of age, you are welcome to browse our landing pages or the Support 4 Kids website for guidance and support. However, please note that should you wish to take advantage of our free offers, or purchase a product or service, Support 4 Kids Ltd requires your parent/carer’s consent. Please note that you are welcome to make contact directly, and Support 4 Kids Ltd will guide you with regard to how to proceed.
Links to other websites